(Glenwood, Iowa) – The Glenwood Police Department reports the arrest on Tuesday, of 35-year-old Jeffrey Neppel, from Plattsmouth, NE. He was taken into custody on a Mills County warrant for Disorderly Conduct. Bond was set at $300 cash or surety.

You may have encountered a fake invoice if you are running a small business, or keeping books for one. Phony bills have long been a beloved and effective trick of scammers. Recently, BBB Scam Tracker has gotten multiple reports of a new version of this scam, where con artists pretend to be contacting you as part of the Geek Squad, which is owned by Best Buy or through PayPal.

How the scam works:

 After receiving an invoice from Geek Squad, it says you’ll be charged hundreds of dollars for an annual subscription that is about to auto-renew. The email may include a PDF version of the invoice and a number for you to call if you want to cancel the subscription. Panicked and sure you never authorized this subscription; you call the number. A ‘customer service agent’ answers and pretends to assist you with the cancellation. They may offer you a refund or ask you to confirm your bank account information so they can cancel the subscription.

If you give them that sensitive information, they’ll likely gain access to your account and can withdraw money without your consent. Aside from sham phone calls, downloading PDFs or clicking links in the email could download malware onto your computer and put you at risk of identity theft.

Fake Geek Squad invoices aren’t the only versions of this scam to keep an eye out for. A new iteration looks like a vendor requesting payment via PayPal. Similar to the Geek Squad version, the message urges you to call ‘customer service’ if your payment was not authorized, or you wish to cancel the charge.

How to avoid fake invoice scams:

•  Be wary of unsolicited emails, especially if you don’t remember doing business with the company they claim to come from. Even if you do business with a company, be careful if you receive an email you didn’t ask for or authorize. Scammers love to impersonate companies that are well-known and trusted by consumers.
• Know how invoices will be delivered. If you sign up for a service or subscription, ask how the company will deliver its invoices. That way, you won’t be fooled if scammers send you a copycat invoice through a different channel.

BBB Accredited Businesses promise to adhere to BBB’s Standards for Trust, so look for the BBB Accredited Business Seal. It’s the Sign of a Better Business. 

•  Train your staff to spot a fake invoice. As a small business owner, you may not personally look at every invoice from your accounts department. Ensure your employees know how to differentiate a real invoice from a scam.
• Don’t give in to scare tactics. Scammers will use a sense of urgency to get you to give up sensitive information or make payments without thinking. If someone says you’ll lose hundreds of dollars if you don’t act now, don’t be easily intimidated. Always do proper research before agreeing to any transactions– especially unexpected ones.
• Have questions about a Geek Squad message? Reach out to Best Buy.Customers can call 1-888-BESTBUY to confirm whether a suspicious email is real. Also, check out com/StopFraud for more resources to help spot cybercrime, fraud and tech support scams.

For more information:

Learn other ways to protect your business from scams and maintain a good reputation in your community by visiting BBB.org/smallbusiness and bbb.org/avoidscams. If you spot a scam, report it at BBB Scam Tracker. Your reports can help other small business owners learn more about common scam tactics. If you’re ready to take the leap, learn how to become a BBB Accredited Business.

(UPDATE: Authorities say both teens have been located and are safe)

(Carroll, Iowa) – The Police Department in Carroll is asking for assistance in locating two missing juveniles. Authorities says Aubrey Prichard is a 15-year-old female with blond hair and blue eyes. She is approximately 5’4″ tall weighing 105 pounds. Jordan Hilleshiem is a 15-year-old male with blonde hair and blue eyes. He is about 5’9″ tall weighing 160 pounds.

Jordan was last seen wearing shorts and a white sweatshirt. Both were last seen in Carroll on April 4, 2023, around 1:00 pm. Both juveniles are suspected to be together with an unknown direction of travel. If you know their location or see them, please call the police at 712-792-3536.

(Atlantic, Iowa) – Gronewold, Bell, Kyhnn & Co. P.C. CPAs have released an audit report on Cass County, Iowa. The County had local tax revenue of $34,404,968 for the year ended June 30, 2022, which included $3,052,548 in tax credits from the state. The County forwarded $26,076,100 of the local tax revenue to the townships, school districts, cities and other taxing bodies in the County.

The County retained $8,328,868 of the local tax revenue to finance County operations, a .5 percent increase from the prior year. Other revenues included $5,475,111 from the state, including indirect federal funding of $1,067,258, charges for service of $372,870, tax increment financing of $693,994, local option sales tax of $991,382, and $133,539 for the use of money and property.

Expenditures for County operations totaled $16,473,994, an 11.5 percent increase from the prior year. Expenses included $5,679,596 for roads and transportation, $450,980 for mental health, $3,199,539 for public safety and legal services, $515,772 for county environment and education, $751,706 for debt service, $2,331,532 for capital projects, and $1,653,051 for administrative services.

A copy of the audit report is available for review in the office of the Auditor of State and the County Auditor’s office.

(Glenwood, Iowa) – The Mills County Sheriff’s Office reports two arrests: At around 1-a.m. today (Wednesday), 45-year-old Shannon Don Spangler, of Lincoln, NE., was arrested at the Lancaster County, NE. Jail, on a Mills County warrant for Failure to Appear. His bond was set at $10,000. And, Monday evening, 57-year-old David Duane Berry, of Council Bluffs, was arrested for OWI/2nd offense, following a traffic stop on I-29 at mile marker 31. ($2,000 bond)