DES MOINES, Iowa (AP) — Technology snags that kept people from successfully buying insurance in the new exchanges set up by the federal government are continuing into a second day. Some consumers have turned to insurance companies offering polices for information.
West Des Moines-based CoOportunity Health, which sells policies in Iowa and Nebraska, says it hit a daily high for website hits Tuesday with more than 500 people logging in to get quotes and about 100 people calling the company’s toll-free call center. Cliff Gold, the company’s chief operating officer, says people likely turned to insurer websites when they couldn’t access the federal government’s site.
He says he’s been telling people to wait a week or two. Consumers who want coverage starting Jan. 1 have until Dec. 15 to enroll.