712 Digital Group - top

Cass Health issues warning about scam phone calls/texts

News

February 8th, 2024 by Ric Hanson

(Atlantic, Iowa) – Officials with Cass Health said Thursday (today), “We have been made aware of a series of scam phone calls and texts involving Cass Health.

“The callers claim to be from Cass Health and are asking to confirm or update your information including address, phone number, date of birth, as well as billing information. These are not legitimate phone calls and residents should not give out any personal information. Please hang up and disregard these calls.

“We’ve also been made aware of scam text messages claiming patients need to pay their bill by clicking on a link. We do not send text messages about payments due. Do not click on these links; you can disregard or block the number.

Keep in mind that our Registration team may call some patients to pre-register you for a a limited number of upcoming appointments (such as telehealth or clinical dietitian appointments). If you’re ever unsure about a call from us being legitimate, you can always hang up, call us at 712-243-3250 and ask for the department that contacted you.”