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Planned phone outage for Council Bluffs Police Dept. tonight

News

October 29th, 2020 by Ric Hanson

Council Bluffs Police have issued a notice to residents of the community, that Cox Communications has scheduled a network upgrade overnight tonight from midnight to 5 a.m. The CBPD’s internal/external phone lines to the police department will be down for approximately 1-hour during the 5-hour maintenance window.

During this time, if you have an emergency and need police assistance, you will still be able to call 911 and officers will be dispatched through the Pottawattamie County Communications Center.

If an attempt to call the department for a non-emergency reason is unsuccessful, please call the Communications Center’s non-emergency number at (712) 328-5737 and they will relay your message to Bluffs Police.

If the phone lines are down for any period of time longer than the 5-hour maintenance window, officials will notify the media and post updates on their social media pages with further information. Thank you for your patience.