The Shelby County Emergency Management Agency reports officials with Windstream have notified the Shelby County EMA that there is a phone outage that is effecting landline 911 services in the city of Shelby. They do not have a time frame of when it will be fixed. The EMA is asking people to use cell phones if there is an emergency until landline services are restored.

Elk Horn Fire and Rescue reports also, landline 911 services are currently down in their area. If you need help, please call 911 on your cell phone or call 712-755-2121.

Windstream customers in the Minden prefix area of Pottawattamie County are also experiencing a phone outage that has disrupted 9-1-1 service to this area. If a cell phone is not available, you are asked to go to the Minden Fire Station for assistance. The station will be staffed until service is restored. This outage does not affect CenturyLink customers. To receive emergency weather warnings and community alerts such as evacuations, shelter locations, water/sewer system alerts and other emergency notices, sign up for free alerts from Pottawattamie Alert, part of the Alert Iowa Network, at www.pottcounty-ia.gov.