Secretary of Veterans Affairs Robert A. McDonald has directed all Veterans Affairs (VA) healthcare and benefits facilities to hold town-hall events to improve communication with, and hear directly from, veterans nationwide.  McDonald said “Caring for veterans is a calling, and our first commitment is to provide veterans and their families the timely, quality care and benefits they have earned and deserve through their service to our nation.

He went on to say “As we seek continual improvement and to rebuild trust among veterans, it is critical that we continue to listen and learn directly from those who use our system.” The meetings are designed to allow feedback from Veterans, family members and other beneficiaries. Each facility will also welcome input from Congressional stakeholders, Veteran Service Organizations, Non-Governmental Organizations, and other community partners.

One of the meetings will take place in Des Moines from 6-to 8-pm Dec. 15th, at the VA Medical Center, Canteen (3600 30th Street). The event will be hosted by Des Moines VA Medical Center Director and the Des Moines VA Regional Office Director.  If you would like more information, contact the hospital’s public affairs office at 515-699-5588.