A message relayed through the Emergency Alert System Tuesday morning notified residents of Pottawattamie County about a phone outage that affected their 9-1-1 land line service. According to the Pottawattamie County Emergency Management Agency, the incident was caused by a phone company problem. Residents of Carson, Oakland, and Treynor were affected by the phone system outage that prevented them from dialing 9-1-1 for a little more than two-hours. Cellular phone customers were not affected by the outage.

Persons without a cell phone and in need of 9-1-1 service, were asked to go to their local fire station, where persons on-duty could contact the proper authorities. Land-line 9-1-1 service was restored by around 1:15-p.m., Tuesday.