An official with ACCENT Marketing Services, LLC, says the company plans to hire 25 new employees at its customer engagement center in Harlan, to support new client growth. Gene Gettys, ACCENT’s Harlan engagement center director, said the company will immediately begin hiring for 10 non-licensed customer engagement specialists to support a variety of home protection products, including warranties, service plans and homeowner emergency assistance programs.  Fifteen additional employees will be hired over the next four months.  In total, ACCENT will employ 50 people in Harlan once the hiring ramp-up is complete.

Gettys says ACCENT is seeking employees with at least six months of customer service experience and an aptitude for sales.  Additionally, applicants must be at least 18 years old and have a high school diploma or equivalent.  Individuals with an insurance license who are looking for a career change are also encouraged to apply.  All interested applicants can apply through the careers section of ACCENT’s website at www.accentonline.com. 

ACCENT will also host a job fair at the Shelby County Entrepreneurial and Technology Center located at 1901 Hawkeye Ave. in Harlan.  The job fair will be held from 11 a.m. to 2 p.m. and 4 p.m. to 6 p.m. on March 15 and 16 and from 8 a.m. until noon on March 17.  The Harlan center is the only ACCENT facility located in Iowa and serves as a dedicated insurance and financial services customer engagement center. 

ACCENT opened the Harlan facility in February after announcing it had acquired the licensed agent line of business from a leading insurance solutions provider.  Under the agreement, ACCENT retained the provider’s employees and management as well as assumed its client contracts specifically related to the company’s licensed agent line of business. Founded in 1993, ACCENT employs more than 2,500 people across the United States, Jamaica and the Philippines.